JideTech 5MP 5X Optical Zoom PTZ Security Camera – WiFi or PoE (P5)
JideTech 5MP 5X Optical Zoom PTZ Security Camera – WiFi or PoE (P5)
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Shipping Policy
Shipping Policy
Thank you for shopping with JideTech Camera. Please review the shipping method, transit time, import duty, and preparation time before placing your order.
Important Shipping Summary
- Under 21 KG: Express delivery, approximately 5–8 days after dispatch.
- Products with solar panels: Sea freight by default, approximately 25–45 days after dispatch.
- Products over US$200: Usually require approximately 3–5 days for preparation.
- AI products: Usually require approximately 2 weeks for preparation.
Important: Import duties and taxes are not included. For duty-paid or tax-inclusive shipping, please contact us before placing your order.
1. Order Processing Time
- Products priced over US$200: These products are usually not kept in stock. Please allow approximately 3–5 days for order preparation before shipment.
- AI products: AI cameras, AI NVRs, and other AI-related products may require approximately 2 weeks for preparation before shipment.
Processing time is separate from shipping time. To confirm availability or the expected dispatch date, please contact us before ordering.
2. Express Shipping for Products Under 21 KG
Products with a shipment weight of less than 21 KG are normally shipped by international courier or express delivery, except products that include a solar panel.
- Estimated transit time: approximately 5–8 days after dispatch.
- Import duties and taxes: Not included.
3. Products with Solar Panels
Products that include a solar panel are shipped by sea freight by default, regardless of product weight.
- Estimated transit time: approximately 25–45 days after dispatch.
- Transit time varies by destination country, shipping route, port conditions, and customs clearance.
4. Shipments of 21 KG or More
For products or combined shipments weighing 21 KG or more, the shipping method and delivery estimate may vary. Please contact us before ordering so that we can confirm the most suitable shipping option for your destination.
5. Import Duties, Taxes, and Customs Fees
Unless a duty-paid or tax-inclusive shipping option has been agreed with us in writing before purchase, product prices and shipping charges do not include:
- Import duties
- VAT, GST, or other local taxes
- Customs clearance fees
- Brokerage or remote-area surcharges
Buyer responsibility: Any applicable charges may be collected by the destination country’s customs authority or the shipping carrier.
6. Delivery Estimates and Delays
All delivery times are estimates and are not guaranteed. Customs inspections, weather, holidays, peak-season congestion, port delays, carrier disruptions, and other circumstances beyond our control may affect delivery.
7. Damaged or Missing Shipments
Please inspect your shipment promptly after delivery. If a package arrives damaged or appears to be missing, contact the carrier and notify us within 3 days of delivery so that we can assist with the claim process.
Contact Us Before Ordering
Contact us for stock availability, AI product lead times, duty-paid shipping, heavy shipments, or country-specific delivery estimates.
Email: admin@jidetech.com
Warranty Policy
Warranty Policy
All products sold by JideTech Camera are covered by a 1-year limited warranty from the date of delivery.
1. Warranty Coverage
The warranty covers:
- Manufacturing defects
- Hardware malfunctions under normal use
- Internal component failure not caused by external damage
If a product fails during the warranty period, we will provide one of the following solutions:
- Repair
- Replacement
- Technical support to resolve the issue
The solution will be determined by our technical team after evaluation.
2. Warranty Exclusions
The warranty does not cover damage caused by:
- Improper installation
- Unauthorized repair or modification
- Incorrect voltage or power supply
- Natural disasters (flood, fire, lightning, etc.)
- War or other force majeure events
- Physical damage caused by transportation or misuse
3. Warranty Claim Process
To request warranty service, please contact:
support@jidetech-camera.com
Please include:
- Order number
- Product model
- Description of the issue
- Photos or video evidence
Our technical team will assist in troubleshooting before issuing warranty service.
4. Shipping for Warranty Service
- Customers are responsible for shipping costs when sending products for warranty inspection.
- If the defect is confirmed as a manufacturing issue, we will cover the cost of sending the repaired or replacement product back to the customer.
After-Sales Support Policy
After-Sales Support Policy
At JideTech Camera, customer satisfaction is very important to us. If you experience any issues with your product, our support team is here to help.
1. Technical Support
If you encounter any problems with installation, configuration, or product operation, please contact our support team. Our technicians will assist you with troubleshooting and provide guidance to resolve the issue.
To help us assist you more efficiently, please provide the following information when contacting support:
- Order number
- Product model
- Description of the issue
- Photos or videos showing the problem (if applicable)
In many cases, issues can be resolved quickly through remote troubleshooting and technical guidance.
2. Warranty Service
All products purchased from JideTech Camera come with a 1-year limited warranty covering manufacturing defects and hardware malfunctions under normal use.
If a product is confirmed to have a manufacturing defect within the warranty period, we will provide appropriate support such as:
- Technical repair guidance
- Replacement parts
- Product replacement (if necessary)
Warranty services are subject to the terms outlined in our Warranty Policy.
3. Response Time
Our support team will typically respond to customer inquiries within 24–48 business hours.
Please note that response times may be slightly longer during holidays or peak seasons.
4. How to Contact Us
If you need assistance, please contact our support team through the following channels:
Email: support@jidetech.com
WhatsApp: +86 189 2933 7423
Our team will be happy to assist you.
Return & Refund Policy
Return & Refund Policy
Thank you for purchasing from JideTech Camera. We strive to ensure that all products meet the highest quality standards. If you experience any issues with your order, please review our return and refund policy below.
1. Return Eligibility
Customers may request a return under the following conditions:
- The product arrives damaged or defective
- The product received is incorrect
- The product has functional issues within the warranty period
To be eligible for a return:
- The request must be made within 7 days after delivery
- The product must be in original condition and packaging
- Proof of purchase (order number or invoice) must be provided
2. Non-Returnable Items
Returns will not be accepted in the following situations:
- Damage caused by improper installation, misuse, or unauthorized modification
- Damage caused by external factors such as lightning, water damage, fire, or natural disasters
- Products returned without prior authorization
- Orders placed with incorrect specifications due to the buyer’s own mistake
Customers are strongly advised to confirm all product specifications with our sales team before placing an order.
Returns will not be accepted if the wrong product was purchased due to the buyer’s failure to verify specifications before purchase.
3. Return Process
To initiate a return, please contact our support team at:
Email: support@jidetech.com
Please provide:
- Order number
- Product model
- Description of the issue
- Photos or videos showing the problem
Our team will review your request and provide Return Merchandise Authorization (RMA) instructions if applicable.
4. Refunds
Once the returned product is received and inspected:
- Approved refunds will be processed within 5–10 business days
- Refunds will be issued via the original payment method
Shipping costs are non-refundable, unless the return is due to a product defect or shipping error.
5. Return Shipping
Unless the return is due to a confirmed product defect or incorrect shipment, the buyer is responsible for return shipping costs.
5MP PTZ Security Camera with WiFi or PoE Connection
The JideTech P1 is a compact outdoor PTZ security camera featuring 5MP high-definition video, 5X optical zoom, remote pan and tilt control, human detection and intelligent tracking.
Choose the WiFi version for flexible wireless installation or the PoE version for a stable wired connection using a single Ethernet cable. Both versions are currently in stock and ready to ship.
Choose the Right Connection Version
| Feature | WiFi Version | PoE Version |
|---|---|---|
| Model | P1-5X-5MPW | P1-5X-5MP |
| Connection | WiFi or RJ45 Ethernet | Wired RJ45 Ethernet |
| Power Supply | 12V DC power adapter | PoE switch or PoE injector |
| Recommended Use | Homes, shops and locations where network cabling is difficult | NVR systems and professional 24/7 wired surveillance |
| Stock Status | In Stock | In Stock |
5MP High-Definition Video
The 5MP image sensor captures clear video with more detail than standard 1080P security cameras. It is suitable for monitoring entrances, driveways, gardens, warehouses, stores and other indoor or outdoor locations.
5X Optical Zoom
The motorized 5X optical zoom lens allows you to zoom in on distant objects without relying only on digital enlargement. This provides clearer details when monitoring gates, vehicles, people and important areas.
- 5X motorized optical zoom
- Wide-angle overview and detailed close-up viewing
- Remote zoom control through the mobile app or PC software
Remote Pan and Tilt Control
Control the camera remotely to cover a wider monitoring area.
- Up to 355° horizontal pan
- Up to 90° vertical tilt
- Remote PTZ operation
- Suitable for monitoring large indoor and outdoor areas
Human Detection and Intelligent Tracking
The camera supports intelligent human detection to reduce unnecessary alarms caused by common environmental movement. When a person is detected, the camera can track the target and send alarm notifications to the connected mobile device.
- Human detection
- Human auto tracking
- Motion detection areas
- Mobile alarm notifications
- SMTP and FTP alarm support
Infrared Night Vision
Built-in infrared LEDs provide night monitoring at distances of approximately 20–30 meters, depending on the installation environment and surrounding light conditions.
Local SD Card Storage
The camera supports local recording with a microSD/TF card of up to 128GB. The SD card is not included.
- Continuous or event-based recording
- Remote playback
- Motion-triggered recording
- Maximum 128GB microSD/TF card support
ONVIF and RTSP Compatibility
The camera supports ONVIF and RTSP protocols, allowing integration with compatible NVRs, VMS platforms and third-party surveillance software.
Compatible software may include:
- Blue Iris
- Milestone
- iSpy
- Digifort
- ZoneMinder
- Other compatible ONVIF NVR and VMS platforms
Compatibility Notice: Third-party compatibility can depend on the NVR model, firmware and required functions. Contact us before ordering if you need integration with a specific NVR or software platform.
H.265 Video Compression
H.265 video compression helps reduce network bandwidth and storage requirements compared with older compression formats while maintaining clear video quality.
- H.265 video compression
- H.264 compatibility
- Main stream and sub-stream support
- RTSP live video streaming
Outdoor Metal Housing
The compact metal housing is rated IP66 for indoor and outdoor installation. It is suitable for entrances, gardens, parking areas, warehouses, workshops, offices and retail stores.
Key Features
- 5MP high-definition PTZ IP camera
- 5X motorized optical zoom
- 355° pan and 90° tilt
- Human detection and auto tracking
- 20–30m infrared night vision
- H.265 and H.264 video compression
- ONVIF 2.4 and RTSP support
- MicroSD/TF card storage up to 128GB
- Mobile phone and PC remote monitoring
- IP66 weather-resistant metal housing
- WiFi and PoE versions available
- Both versions currently in stock
Technical Specifications
| Product Type | PTZ IP Security Camera |
| Resolution | 5MP |
| Image Sensor | 1/2.8-inch CMOS sensor |
| Lens | 5X motorized optical zoom |
| Pan Range | Up to 355° |
| Tilt Range | Up to 90° |
| Night Vision | Approximately 20–30m infrared |
| Video Compression | H.265 / H.264 |
| Intelligent Detection | Motion detection, human detection and human tracking |
| Network Protocols | TCP/IP, HTTP, DHCP, NTP, SMTP, RTP, RTSP, DDNS, DNS and P2P |
| ONVIF | ONVIF 2.4 |
| Storage | MicroSD/TF card up to 128GB |
| Network Interface | 10/100Mbps RJ45 Ethernet |
| Protection Rating | IP66 |
| Housing | Metal housing |
| Maximum Power Consumption | Approximately 8W |
What Is Included?
- 1 × JideTech 5MP PTZ camera
- 1 × Mounting bracket
- 1 × Screw kit
- 1 × User manual
Please note: A microSD card, PoE switch and PoE injector are not included unless specifically selected or stated in the order.
Frequently Asked Questions
What is the difference between the WiFi and PoE versions?
The WiFi version sends video through a wireless network and requires a separate 12V power supply. The PoE version transmits power and network data through one Ethernet cable connected to a compatible PoE switch or injector.
Which version is more stable?
For professional 24/7 surveillance and NVR systems, the PoE version normally provides a more stable network connection. The WiFi version is more convenient when installing network cables is difficult.
Can the camera connect to an NVR?
Yes. The camera supports ONVIF and RTSP. Compatibility should be confirmed before ordering when using a specific third-party NVR or VMS platform.
Is the zoom optical or digital?
The camera uses a motorized optical zoom lens, allowing the image to be enlarged through the lens rather than only digitally enlarging the picture.
Is the camera currently available?
Yes. Both the WiFi and PoE versions are currently in stock and ready to ship.