Shipping Policy

Thank you for shopping at JideTech Camera. The following shipping policy explains our delivery methods, estimated transit times, and related responsibilities.

1. Shipping Methods & Delivery Time

We choose the most suitable shipping method based on the order weight and destination.

Small Packages (Under 5 KG)
For orders under 5 kg, we usually ship via dedicated logistics lines.
Estimated delivery time: 18–25 business days depending on the destination country and customs clearance.

Express Shipping (Small Parcels Under 5 KG)
For lightweight parcels under 5 kg, we may also use international express services such as:

  • FedEx
  • UPS
  • DHL

The specific carrier will be selected based on logistics availability and delivery efficiency.

Over Size Items (Like: LED Great Lights)
For large or Over Size Items orders, sea freight is used by default.

Estimated delivery time: 20–40 days, depending on the shipping route, port congestion, and customs clearance.

2. Taxes, Duties and Import Fees

Our product prices and shipping fees do not include:

  • Import duties
  • Customs clearance charges
  • Local taxes (VAT/GST)
  • Brokerage fees

These charges, if applicable, are the responsibility of the buyer and may be collected by the local customs authority or shipping carrier.

3. Remote Area Delivery

If the delivery address is located in a remote or extended area, the shipping carrier may charge an additional remote area surcharge.
Any such fees will be the responsibility of the buyer.

4. Shipping Delays

Delivery times are estimates and may be affected by factors beyond our control, including but not limited to:

  • Customs inspections
  • Weather conditions
  • Natural disasters
  • War or geopolitical disruptions
  • Airline or shipping line delays
  • Peak season logistics congestion

JideTech is not responsible for delays caused by these external factors.

5. Package Damage or Loss

While we take every precaution to ensure safe packaging and shipment, we are not liable for package damage, delays, or loss caused by:

  • Natural disasters
  • War or geopolitical risks
  • Carrier mishandling
  • Force majeure events

If your package arrives damaged, please contact the carrier directly and notify us within 3 days of delivery so we can assist in filing a claim.

6. Order Processing Time

Orders are typically processed within 2–5 business days after payment confirmation.
Bulk orders may require additional preparation time depending on production schedules.