JideTech 8MP 4K 20X Optical Zoom 4G OpenVPN PTZ Solar Camera | 120W Solar & 80Ah Battery
JideTech 8MP 4K 20X Optical Zoom 4G OpenVPN PTZ Solar Camera | 120W Solar & 80Ah Battery
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Shipping Policy
Shipping Policy
Thank you for shopping with JideTech Camera. Please review the shipping method, transit time, import duty, and preparation time before placing your order.
Important Shipping Summary
- Under 21 KG: Express delivery, approximately 5–8 days after dispatch.
- Products with solar panels: Sea freight by default, approximately 25–45 days after dispatch.
- Products over US$200: Usually require approximately 3–5 days for preparation.
- AI products: Usually require approximately 2 weeks for preparation.
Important: Import duties and taxes are not included. For duty-paid or tax-inclusive shipping, please contact us before placing your order.
1. Order Processing Time
- Products priced over US$200: These products are usually not kept in stock. Please allow approximately 3–5 days for order preparation before shipment.
- AI products: AI cameras, AI NVRs, and other AI-related products may require approximately 2 weeks for preparation before shipment.
Processing time is separate from shipping time. To confirm availability or the expected dispatch date, please contact us before ordering.
2. Express Shipping for Products Under 21 KG
Products with a shipment weight of less than 21 KG are normally shipped by international courier or express delivery, except products that include a solar panel.
- Estimated transit time: approximately 5–8 days after dispatch.
- Import duties and taxes: Not included.
3. Products with Solar Panels
Products that include a solar panel are shipped by sea freight by default, regardless of product weight.
- Estimated transit time: approximately 25–45 days after dispatch.
- Transit time varies by destination country, shipping route, port conditions, and customs clearance.
4. Shipments of 21 KG or More
For products or combined shipments weighing 21 KG or more, the shipping method and delivery estimate may vary. Please contact us before ordering so that we can confirm the most suitable shipping option for your destination.
5. Import Duties, Taxes, and Customs Fees
Unless a duty-paid or tax-inclusive shipping option has been agreed with us in writing before purchase, product prices and shipping charges do not include:
- Import duties
- VAT, GST, or other local taxes
- Customs clearance fees
- Brokerage or remote-area surcharges
Buyer responsibility: Any applicable charges may be collected by the destination country’s customs authority or the shipping carrier.
6. Delivery Estimates and Delays
All delivery times are estimates and are not guaranteed. Customs inspections, weather, holidays, peak-season congestion, port delays, carrier disruptions, and other circumstances beyond our control may affect delivery.
7. Damaged or Missing Shipments
Please inspect your shipment promptly after delivery. If a package arrives damaged or appears to be missing, contact the carrier and notify us within 3 days of delivery so that we can assist with the claim process.
Contact Us Before Ordering
Contact us for stock availability, AI product lead times, duty-paid shipping, heavy shipments, or country-specific delivery estimates.
Email: admin@jidetech.com
Warranty Policy
Warranty Policy
All products sold by JideTech Camera are covered by a 1-year limited warranty from the date of delivery.
1. Warranty Coverage
The warranty covers:
- Manufacturing defects
- Hardware malfunctions under normal use
- Internal component failure not caused by external damage
If a product fails during the warranty period, we will provide one of the following solutions:
- Repair
- Replacement
- Technical support to resolve the issue
The solution will be determined by our technical team after evaluation.
2. Warranty Exclusions
The warranty does not cover damage caused by:
- Improper installation
- Unauthorized repair or modification
- Incorrect voltage or power supply
- Natural disasters (flood, fire, lightning, etc.)
- War or other force majeure events
- Physical damage caused by transportation or misuse
3. Warranty Claim Process
To request warranty service, please contact:
support@jidetech-camera.com
Please include:
- Order number
- Product model
- Description of the issue
- Photos or video evidence
Our technical team will assist in troubleshooting before issuing warranty service.
4. Shipping for Warranty Service
- Customers are responsible for shipping costs when sending products for warranty inspection.
- If the defect is confirmed as a manufacturing issue, we will cover the cost of sending the repaired or replacement product back to the customer.
After-Sales Support Policy
After-Sales Support Policy
At JideTech Camera, customer satisfaction is very important to us. If you experience any issues with your product, our support team is here to help.
1. Technical Support
If you encounter any problems with installation, configuration, or product operation, please contact our support team. Our technicians will assist you with troubleshooting and provide guidance to resolve the issue.
To help us assist you more efficiently, please provide the following information when contacting support:
- Order number
- Product model
- Description of the issue
- Photos or videos showing the problem (if applicable)
In many cases, issues can be resolved quickly through remote troubleshooting and technical guidance.
2. Warranty Service
All products purchased from JideTech Camera come with a 1-year limited warranty covering manufacturing defects and hardware malfunctions under normal use.
If a product is confirmed to have a manufacturing defect within the warranty period, we will provide appropriate support such as:
- Technical repair guidance
- Replacement parts
- Product replacement (if necessary)
Warranty services are subject to the terms outlined in our Warranty Policy.
3. Response Time
Our support team will typically respond to customer inquiries within 24–48 business hours.
Please note that response times may be slightly longer during holidays or peak seasons.
4. How to Contact Us
If you need assistance, please contact our support team through the following channels:
Email: support@jidetech.com
WhatsApp: +86 189 2933 7423
Our team will be happy to assist you.
Return & Refund Policy
Return & Refund Policy
Thank you for purchasing from JideTech Camera. We strive to ensure that all products meet the highest quality standards. If you experience any issues with your order, please review our return and refund policy below.
1. Return Eligibility
Customers may request a return under the following conditions:
- The product arrives damaged or defective
- The product received is incorrect
- The product has functional issues within the warranty period
To be eligible for a return:
- The request must be made within 7 days after delivery
- The product must be in original condition and packaging
- Proof of purchase (order number or invoice) must be provided
2. Non-Returnable Items
Returns will not be accepted in the following situations:
- Damage caused by improper installation, misuse, or unauthorized modification
- Damage caused by external factors such as lightning, water damage, fire, or natural disasters
- Products returned without prior authorization
- Orders placed with incorrect specifications due to the buyer’s own mistake
Customers are strongly advised to confirm all product specifications with our sales team before placing an order.
Returns will not be accepted if the wrong product was purchased due to the buyer’s failure to verify specifications before purchase.
3. Return Process
To initiate a return, please contact our support team at:
Email: support@jidetech.com
Please provide:
- Order number
- Product model
- Description of the issue
- Photos or videos showing the problem
Our team will review your request and provide Return Merchandise Authorization (RMA) instructions if applicable.
4. Refunds
Once the returned product is received and inspected:
- Approved refunds will be processed within 5–10 business days
- Refunds will be issued via the original payment method
Shipping costs are non-refundable, unless the return is due to a product defect or shipping error.
5. Return Shipping
Unless the return is due to a confirmed product defect or incorrect shipment, the buyer is responsible for return shipping costs.
8MP 4K 20X Optical Zoom Solar-Powered 4G PTZ Camera
JideTech P10 solar surveillance system combines an 8MP 4K PTZ camera, 20X optical zoom, 4G LTE connectivity, OpenVPN secure remote access, and a 120W dual-panel solar power system with an 80Ah lithium battery. Designed for remote monitoring applications including farms, construction sites, highways and off-grid locations.
Key Features
- 8MP / 4K UHD: up to 3840 × 2160 video resolution, 4.7–84.6mm motorized lens, 20X optical zoom and up to 10X digital zoom.
- 4G LTE + Wi-Fi + Ethernet: supports OpenVPN tunnels for private-network remote access; 2.4/5GHz Wi-Fi and RJ45 10/100M Ethernet are also listed in the datasheet.
- Smart PTZ: continuous 360° pan, up to 90° tilt, up to 70°/s rotation speed, 128 presets, human and vehicle detection and auto-tracking with zoom.
- Night Surveillance: full-color night vision and IR night vision up to 100m; built-in microphone and speaker.
- Flexible Integration: ONVIF (Profiles S/G), RTSP, RTMP, FTP, HTTP/HTTPS, GB28181, and Hikvision private protocol; Time-Lapse recording supported.
- Outdoor Protection: metal IP66 camera housing, operating temperature -40°C to +60°C.
- Storage: MicroSD card up to 512GB, local and network storage options.
Feature Spotlight 1 — 4G LTE + OpenVPN Secure Remote Access
Connect the camera to a customer-managed OpenVPN server through 4G LTE, Wi-Fi or Ethernet and access RTSP video and compatible ONVIF PTZ controls inside a private network. Helpful for remote sites and private-NVR projects. A properly configured VPN server and network are required.
Feature Spotlight 2 — 120W Solar Power & 80Ah Battery
The kit includes 2 × 60W monocrystalline solar panels (120W total), a 12V 80Ah ternary lithium battery, and a 12V PWM solar charge controller. The datasheet estimates approximately 5 days of battery backup without solar charging based on 12 hours of daytime standby (2.1W) and 12 hours of nighttime operation (8.4W average) with a fully charged battery. Actual backup depends on use, battery condition, solar input and weather.
Advanced Connectivity & Monitoring Features
OpenVPN 4G Module — North America & Europe / International
The JideTech P10 supports 4G LTE and OpenVPN private-network connectivity for remote monitoring sites. Regional LTE module options are available for North America and Europe/international deployments. Please select the correct module for your local carrier and check the exact frequency bands before ordering.
Important: Carrier logos are examples, not guarantees of service or carrier approval for the complete camera. The regional bands displayed in this illustrative graphic may differ from the specific modem configuration supplied; confirm compatibility with us before purchase. An optional FCC ID-certified Qualcomm-based 4G module for the US version is available for an additional USD 50 per unit. Module certifications do not certify the entire camera.
RTMP Live Streaming — Flexible Video Distribution
RTMP streaming support enables integration into compatible video delivery and live-streaming workflows. Combined with ONVIF and RTSP support, the camera can be used in professional monitoring and video management deployments. Third-party server and software compatibility depends on configuration.
Compatible with Hikvision iVMS-4200 — Third-Party Integration
The P10 lists ONVIF, RTSP and Hikvision private protocol support, making it suitable for integration with compatible third-party video management systems, including Hikvision iVMS-4200 in supported configurations. Available functions depend on protocol support, firmware and client setup; test compatibility for your project requirements.
Technical Specifications
| Resolution | 8MP / 4K (3840 × 2160) |
| Optical Zoom | 20X, 4.7–84.6mm |
| Camera Frame Rate | 8MP: 20fps (8MP / 8MPS variants), 30fps (8MPG variant) |
| PTZ | 360° endless pan; up to 90° tilt; 128 presets |
| Night Vision | Full-color and IR (up to 100m) |
| Network | 4G LTE, 2.4/5GHz Wi-Fi, RJ45 Ethernet, OpenVPN |
| Protocols | ONVIF, RTSP, RTMP, FTP, HTTP/HTTPS, GB28181 |
| Solar System | 120W (2 × 60W) monocrystalline panels |
| Battery | 12V 80Ah ternary lithium |
| Protection | IP66 metal housing |
IMPORTANT — FREE DDP SEA SHIPPING & DELIVERY TIME
All listed prices include DDP sea shipping (Delivered Duty Paid) to eligible destinations in the regions below. The default shipping method for this solar-powered system is SEA FREIGHT.
- USA: estimated 25–30 days
- Other North American destinations: estimated 35–45 days
- Europe: estimated 45–60 days
Need air freight or European truck transport (estimated 25–30 days)? Please contact us before ordering for a separate shipping quotation and any additional charges.
Transit times are estimates, not guaranteed delivery dates. Contact us to confirm coverage and delivery arrangements for your address.
4G Compatibility Note
Choose the regional 4G version appropriate for your carrier and local frequency bands. Carrier compatibility depends on the installed 4G module, local service and SIM plan. The optional FCC ID-certified 4G module mentioned in the datasheet has an additional cost and is not included unless specifically selected.