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JideTech 8MP 20X ONVIF Absolute Positioning PoE PTZ Camera-P2
JideTech 8MP 20X ONVIF Absolute Positioning PoE PTZ Camera-P2
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Shipping Policy
Shipping Policy
Thank you for shopping at JideTech Camera. The following shipping policy explains our delivery methods, estimated transit times, and related responsibilities.
1. Shipping Methods & Delivery Time
We choose the most suitable shipping method based on the order weight and destination.
Small Packages (Under 5 KG)
For orders under 5 kg, we usually ship via dedicated logistics lines.
Estimated delivery time: 18–25 business days depending on the destination country and customs clearance.
Express Shipping (Small Parcels Under 5 KG)
For lightweight parcels under 5 kg, we may also use international express services such as:
- FedEx
- UPS
- DHL
The specific carrier will be selected based on logistics availability and delivery efficiency.
Over Size Items (Like: LED Great Lights)
For large or Over Size Items orders, sea freight is used by default.
Estimated delivery time: 20–40 days, depending on the shipping route, port congestion, and customs clearance.
2. Taxes, Duties and Import Fees
Our product prices and shipping fees do not include:
- Import duties
- Customs clearance charges
- Local taxes (VAT/GST)
- Brokerage fees
These charges, if applicable, are the responsibility of the buyer and may be collected by the local customs authority or shipping carrier.
3. Remote Area Delivery
If the delivery address is located in a remote or extended area, the shipping carrier may charge an additional remote area surcharge.
Any such fees will be the responsibility of the buyer.
4. Shipping Delays
Delivery times are estimates and may be affected by factors beyond our control, including but not limited to:
- Customs inspections
- Weather conditions
- Natural disasters
- War or geopolitical disruptions
- Airline or shipping line delays
- Peak season logistics congestion
JideTech is not responsible for delays caused by these external factors.
5. Package Damage or Loss
While we take every precaution to ensure safe packaging and shipment, we are not liable for package damage, delays, or loss caused by:
- Natural disasters
- War or geopolitical risks
- Carrier mishandling
- Force majeure events
If your package arrives damaged, please contact the carrier directly and notify us within 3 days of delivery so we can assist in filing a claim.
6. Order Processing Time
Orders are typically processed within 2–5 business days after payment confirmation.
Bulk orders may require additional preparation time depending on production schedules.
Warranty Policy
Warranty Policy
All products sold by JideTech Camera are covered by a 1-year limited warranty from the date of delivery.
1. Warranty Coverage
The warranty covers:
- Manufacturing defects
- Hardware malfunctions under normal use
- Internal component failure not caused by external damage
If a product fails during the warranty period, we will provide one of the following solutions:
- Repair
- Replacement
- Technical support to resolve the issue
The solution will be determined by our technical team after evaluation.
2. Warranty Exclusions
The warranty does not cover damage caused by:
- Improper installation
- Unauthorized repair or modification
- Incorrect voltage or power supply
- Natural disasters (flood, fire, lightning, etc.)
- War or other force majeure events
- Physical damage caused by transportation or misuse
3. Warranty Claim Process
To request warranty service, please contact:
support@jidetech-camera.com
Please include:
- Order number
- Product model
- Description of the issue
- Photos or video evidence
Our technical team will assist in troubleshooting before issuing warranty service.
4. Shipping for Warranty Service
- Customers are responsible for shipping costs when sending products for warranty inspection.
- If the defect is confirmed as a manufacturing issue, we will cover the cost of sending the repaired or replacement product back to the customer.
After-Sales Support Policy
After-Sales Support Policy
At JideTech Camera, customer satisfaction is very important to us. If you experience any issues with your product, our support team is here to help.
1. Technical Support
If you encounter any problems with installation, configuration, or product operation, please contact our support team. Our technicians will assist you with troubleshooting and provide guidance to resolve the issue.
To help us assist you more efficiently, please provide the following information when contacting support:
- Order number
- Product model
- Description of the issue
- Photos or videos showing the problem (if applicable)
In many cases, issues can be resolved quickly through remote troubleshooting and technical guidance.
2. Warranty Service
All products purchased from JideTech Camera come with a 1-year limited warranty covering manufacturing defects and hardware malfunctions under normal use.
If a product is confirmed to have a manufacturing defect within the warranty period, we will provide appropriate support such as:
- Technical repair guidance
- Replacement parts
- Product replacement (if necessary)
Warranty services are subject to the terms outlined in our Warranty Policy.
3. Response Time
Our support team will typically respond to customer inquiries within 24–48 business hours.
Please note that response times may be slightly longer during holidays or peak seasons.
4. How to Contact Us
If you need assistance, please contact our support team through the following channels:
Email: support@jidetech.com
WhatsApp: +86 189 2933 7423
Our team will be happy to assist you.
Return & Refund Policy
Return & Refund Policy
Thank you for purchasing from JideTech Camera. We strive to ensure that all products meet the highest quality standards. If you experience any issues with your order, please review our return and refund policy below.
1. Return Eligibility
Customers may request a return under the following conditions:
- The product arrives damaged or defective
- The product received is incorrect
- The product has functional issues within the warranty period
To be eligible for a return:
- The request must be made within 7 days after delivery
- The product must be in original condition and packaging
- Proof of purchase (order number or invoice) must be provided
2. Non-Returnable Items
Returns will not be accepted in the following situations:
- Damage caused by improper installation, misuse, or unauthorized modification
- Damage caused by external factors such as lightning, water damage, fire, or natural disasters
- Products returned without prior authorization
- Orders placed with incorrect specifications due to the buyer’s own mistake
Customers are strongly advised to confirm all product specifications with our sales team before placing an order.
Returns will not be accepted if the wrong product was purchased due to the buyer’s failure to verify specifications before purchase.
3. Return Process
To initiate a return, please contact our support team at:
Email: support@jidetech.com
Please provide:
- Order number
- Product model
- Description of the issue
- Photos or videos showing the problem
Our team will review your request and provide Return Merchandise Authorization (RMA) instructions if applicable.
4. Refunds
Once the returned product is received and inspected:
- Approved refunds will be processed within 5–10 business days
- Refunds will be issued via the original payment method
Shipping costs are non-refundable, unless the return is due to a product defect or shipping error.
5. Return Shipping
Unless the return is due to a confirmed product defect or incorrect shipment, the buyer is responsible for return shipping costs.
The JideTech P2 Series is an NDAA-compliant 4K 8MP 20X optical zoom PoE PTZ camera with ONVIF AbsoluteMove positioning, designed for professional security systems, software integration and long-distance outdoor surveillance.
Unlike standard PTZ cameras that only support directional movement, the P2 Series supports ONVIF absolute positioning, allowing compatible VMS, NVR and third-party software to send defined pan, tilt and zoom position commands to the camera.
The camera also supports the VideoLink mobile app through P2P remote access. Three hardware versions are available, including 8MP 20fps and 8MP 30fps options.
8MP 20X ONVIF Absolute Positioning PoE PTZ Camera
The JideTech P2 Series combines 3840 × 2160 Ultra HD video, a 4.7–84.6mm motorized zoom lens, 20X optical zoom and 360° endless pan movement in a compact 5-inch metal PTZ housing.
It is suitable for factories, warehouses, logistics yards, parking areas, farms, campuses, commercial properties, industrial facilities and perimeter surveillance projects.
What Is ONVIF Absolute Positioning?
A standard PTZ control command normally tells a camera to move left, right, up, down, zoom in or zoom out. This is generally known as directional or relative PTZ control.
With ONVIF AbsoluteMove, compatible software can send a defined pan, tilt and zoom target position directly to the camera. This allows the PTZ camera to move toward a specific position instead of only moving by a relative distance.
Absolute positioning is especially useful for:
- VMS and security software integration
- Automated camera patrols
- Repeat monitoring positions
- Preset recall and scheduled inspection
- Industrial monitoring systems
- API and SDK-based PTZ control
- Multi-camera command and control platforms
ONVIF Absolute Positioning Demonstration
Watch the following video to see the absolute positioning function of the JideTech P2 Series 8MP 20X PoE PTZ camera.
The demonstration shows absolute pan, tilt and zoom positioning through a compatible PTZ integration platform.
Three P2 Hardware Options
The P2 Series is available in three versions. All three models support 8MP resolution, 20X optical zoom, PoE, ONVIF absolute positioning, NDAA compliance and the VideoLink app. The main differences are the processor, image sensor and maximum 8MP frame rate.
| Model | Processor and Sensor | Resolution | Frame Rate | Absolute Positioning | NDAA | App |
|---|---|---|---|---|---|---|
| P2-20X-8MP | SSC378DE + GC8613 | 8MP / 3840 × 2160 | Up to 20fps | ONVIF AbsoluteMove | Compliant | VideoLink |
| P2-20X-8MP-S | MSTAR338Q + Sony IMX415 | 8MP / 3840 × 2160 | Up to 20fps | ONVIF AbsoluteMove | Compliant | VideoLink |
| P2-20X-8MP-G | MSTAR339G + Sony IMX415 | 8MP / 3840 × 2160 | Up to 30fps | ONVIF AbsoluteMove | Compliant | VideoLink |
Key Features
- 4K Ultra HD resolution: Supports video resolution up to 8MP 3840 × 2160.
- 20X optical zoom: Equipped with a 4.7–84.6mm motorized autofocus zoom lens.
- Up to 10X digital zoom: Provides additional digital enlargement when required.
- ONVIF absolute positioning: Supports ONVIF AbsoluteMove pan, tilt and zoom commands.
- NDAA compliant: Suitable for surveillance projects requiring NDAA-compliant security camera equipment.
- VideoLink mobile app: Supports VideoLink P2P app access for remote camera connection.
- 360° PTZ coverage: Supports continuous 360° endless pan movement and wide vertical viewing coverage.
- Adjustable PTZ speed: Pan and tilt speed can be adjusted from 0.1°/s to 30°/s.
- 128 preset positions: Supports preset position storage for repeat monitoring points.
- Automatic cruise: Supports one cruise route with up to 32 preset positions.
- 80m infrared night vision: Six infrared LEDs provide night surveillance at distances up to 80 metres.
- Smart image processing: Supports WDR, HDR, BLC, HLC, defog, white balance and 2D/3D digital noise reduction.
- Smart detection: Supports motion detection, human detection, vehicle detection, intrusion detection and line-crossing detection.
- Auto tracking: Supports fixed-point tracking and cruise tracking with adjustable tracking speed.
- Built-in microphone and speaker: Provides integrated audio capability, with one audio input and one audio output.
- MicroSD card recording: Supports local MicroSD storage up to 512GB.
- NFS network storage: Supports network-based recording and scheduled recording.
- PoE and DC power: Supports IEEE 802.3af PoE and DC 12V power supply.
- Outdoor metal housing: Full-metal IP66 enclosure for indoor and outdoor installation.
NDAA-Compliant PTZ Camera
The JideTech P2 Series is NDAA compliant and is designed for professional video surveillance and security integration projects that require NDAA-compliant equipment.
It can be used in commercial facilities, industrial sites, infrastructure projects, public facilities and other professional surveillance applications.
VideoLink App Remote Access
The P2 Series supports the VideoLink mobile app through P2P connectivity, providing convenient remote access to the camera from compatible mobile devices.
In addition to VideoLink app access, the camera can be integrated with compatible VMS, NVR and third-party software through ONVIF, RTSP, HTTP, HTTPS, API and SDK interfaces.
ONVIF, RTSP, API and SDK Integration
The P2 is designed for CCTV distributors, security installers, software developers and system integrators that require open network protocols and third-party platform compatibility.
- ONVIF Profile S
- ONVIF Profile G
- ONVIF AbsoluteMove
- RTSP video streaming
- RTMP video streaming
- HTTP and HTTPS
- HTML5 browser access
- Hikvision private protocol
- Dahua private protocol
- API integration support
- SDK integration support
- IPv4 and IPv6
- Static IP and DHCP
Main Technical Specifications
| Product Type | 5-inch PoE PTZ IP Camera |
|---|---|
| Maximum Resolution | 8MP / 3840 × 2160 |
| Lens | 4.7–84.6mm motorized autofocus lens |
| Optical Zoom | 20X |
| Digital Zoom | Up to 10X |
| Video Compression | H.264 / H.265 / H.265+ |
| Infrared Distance | Up to 80m |
| Pan Range | 360° endless |
| Pan and Tilt Speed | 0.1°/s to 30°/s |
| Preset Positions | 128 presets |
| Absolute Positioning | ONVIF AbsoluteMove |
| Mobile App | VideoLink |
| NDAA Status | NDAA Compliant |
| Local Storage | MicroSD card up to 512GB |
| Network Storage | NFS |
| Audio | Built-in microphone and speaker; 1 audio input and 1 audio output |
| Network Interface | 1 × RJ45 10/100Mbps Ethernet port |
| Power Supply | IEEE 802.3af PoE or DC 12V / 3A |
| Maximum Power Consumption | Maximum 10W |
| Protection Level | Full-metal IP66 housing |
| Working Temperature | -30°C to 60°C |
| Certifications | CE, FCC, RoHS and SABER |
Recommended Applications
- Factories and industrial facilities
- Warehouses and logistics centres
- Parking lots and commercial properties
- Farms and agricultural facilities
- Schools and campuses
- Construction sites
- Perimeter security projects
- Infrastructure monitoring
- VMS and software integration projects
- NDAA-compliant surveillance projects
Frequently Asked Questions
Do all three P2 versions support ONVIF absolute positioning?
Yes. The P2-20X-8MP, P2-20X-8MP-S and P2-20X-8MP-G all support ONVIF AbsoluteMove and absolute positioning.
What is the difference between the three models?
The main differences are the processor, image sensor and maximum 8MP frame rate. The P2-20X-8MP-G supports 8MP video at up to 30fps, while the other two versions support 8MP video at up to 20fps.
Is the JideTech P2 Series NDAA compliant?
Yes. The JideTech P2 Series is NDAA compliant and is suitable for professional surveillance projects that require NDAA-compliant security equipment.
Which mobile app does the P2 PTZ camera use?
The P2 Series supports the VideoLink app through P2P connectivity for remote camera access.
Does the camera support Wi-Fi?
No. The P2 is a wired IP camera with an RJ45 Ethernet port and IEEE 802.3af PoE support.
Does this model support full-colour night vision?
No. This model uses infrared night vision with an IR distance of up to 80 metres. Contact JideTech for other PTZ camera models if white-light full-colour night vision is required.
Can the camera work with third-party VMS or NVR systems?
The camera supports ONVIF Profile S/G, ONVIF AbsoluteMove, RTSP, RTMP, HTTP, HTTPS, API and SDK integration. Compatibility with specific software versions and advanced PTZ functions should be tested before bulk deployment.
What is the maximum MicroSD card capacity?
The P2 Series supports a MicroSD card with a maximum capacity of 512GB.
OEM, ODM and Project Integration Support
JideTech provides OEM and ODM services, bulk project pricing, API and SDK documentation, protocol integration assistance and technical compatibility support for distributors, CCTV installers, software developers and security system integrators.
Please provide your required quantity, target application, VMS or NVR platform and required PTZ control method when requesting a quotation.